Virus and malware cleanup
Standard cleanup $129; approved heavy cleanup $169.
Scan one computer, remove identified threats, review affected browser settings, and check security protection. More extensive cleanup uses the $169 package, with the higher price approved before that work begins.
Operating-system reinstallation, hardware repairs, and recovery from failing storage require separate quotes.
What is included
- One computer
- Threat scan and removal
- Browser and security review
- Standard $129 or heavy cleanup $169
Outside this package
Operating-system reinstallation, hardware repairs and data recovery.
Before your visit
Describe the symptoms and provide the computer model. Do not include sensitive files or passwords.
If we cannot complete the agreed service, choose a follow-up at no extra charge or a refund for the uncompleted service and its associated fees. Read the policy.
Tell us what you need.
Ask a question or describe a project in your own words. We agree the work and price before you commit.