Computers and software

Application or software troubleshooting

One agreed problem, one application, one computer. Flat rate.

Work on one agreed problem in one application on one computer. We check relevant settings, updates, and installation issues and explain the result.

Software purchases, custom programming, and data recovery are separate. If we cannot resolve the agreed issue, our follow-up/refund policy applies.

What is included

  • One agreed problem in one application
  • One computer
  • Settings, updates and installation checks
  • Flat $129 service price

Outside this package

Software purchases, custom programming and data recovery.

Before your visit

Give the application name/version, device model and error message if available.

If we cannot complete the agreed service, choose a follow-up at no extra charge or a refund for the uncompleted service and its associated fees. Read the policy.

A clear next step

Tell us what you need.

Ask a question or describe a project in your own words. We agree the work and price before you commit.