Technology help, explained in plain English

Every visit works the same way: we come to you, we agree the price before we start, and we don’t leave until it works and you understand it.

You don’t need to know what’s wrong to call. Describing it as ‘the TV thing stopped doing the thing’ is genuinely fine — working out what’s actually going on is our job, not yours.

What things cost

These are the published flat rates. We agree the price before we start, so the number you see here is the number you pay.

• TV Mounting — $129 (up to 55”) · $149 (56”+)

• Network Speed Up — $129 · Whole House $149

• Computer Speed-Up — $89 (remote)

• Virus & Malware Cleanup — $120 · $160 heavy infections

• New Device Setup (computers, phones, tablets) — $79 remote · $129 in-home

• Smart Home Setup — $129 first device, +$40 each additional

• Printer Setup & Troubleshooting — $89 remote · $129 in-home

• Smart TV & Streaming Setup — $89 remote · $129 in-home

• Data Transfer & Backup Setup — $129 for up to 100 GB

• Device Triage Add-On — $49 per extra device on a booked visit

• Personal AI Setup — $89 remote · $129 in-home

• Application & Software Troubleshooting — $89 remote · $129 onsite (first hour included; then $45 per additional 30 minutes remote, $60 onsite)

• Small Business Technology Assessment — $149 for up to 90 minutes

• Website Design & Build — from $799

• Photo & Memory — memory and tribute films by Bodell Memory Studio, from $199; physical photo scanning and special handling are quoted separately

If your job doesn’t look like anything on this list, call or text and we’ll tell you honestly what it involves.